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SHIPPING & RETURNING

🛍 Shipping Policy

At HIPHALL, we're committed to delivering your summer essentials quickly and affordably.

  • Free Standard Shipping on all U.S. orders over $59

  • For orders under $59, a flat rate of $6.99 applies

  • Delivery Time: Estimated 10–15 business days after your order is processed

  • We currently ship within the United States only

Once your order is placed, you'll receive a confirmation email followed by a shipping notification with tracking details as soon as your package is on its way.

 

🔄 Return Policy

We want you to love your HIPHALL products. If something isn't right, we're here to help.

  • 30-Day Return Window: You can return any unused item in its original packaging within 30 days of delivery

  • Easy Process: Contact our support team at support@hiphall.com with your order number and reason for return

  • Refunds: Once your return is received and inspected, we'll issue a refund to your original payment method within 3–5 business days

  • Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective

❓ Questions?

Need help with your order or unsure about a product? Reach out to us anytime at support@hiphall.com — our team is happy to assist!